Quick answer: Monolith & Heart's Trade Program gives UAE interior designers, architects and studios 15% off retail on every order (up to 20% for regular repeat accounts), shipping, duty and VAT quoted upfront so there are no surprises on delivery, made-to-order customisation of size, colourway and fibre, tracked delivery on every order, and a dedicated point of contact reachable directly by WhatsApp. There's no minimum spend to join.
We work directly with interior designers, architects and studios across the UAE to make specifying handcrafted, made-to-order rugs simple — for a single hero piece on one project or a recurring source across multiple sites.
What's included in the Trade Program
- Trade pricing: 15% off retail on every order, in every market, rising to 20% for studios that order with us regularly.
- Clear landed costs: shipping, import duty and UAE VAT are set out in your quote before you confirm, so you can price the job for your client accurately.
- Made-to-order customisation: size, colourway and, where feasible, fibre adjustments to existing designs — see our custom-size rugs for UAE villas guide.
- Tracked delivery on every order, so you can plan install and reveal dates with confidence.
- A dedicated point of contact for your studio, including a direct WhatsApp line, rather than a general support queue.
Who it's for
Interior designers, architects, decorators, property developers, hospitality studios and set designers across the UAE — anyone specifying rugs professionally and regularly enough that a standing account makes sense. There's no minimum spend to get started.
How trade pricing works
Every trade partner starts at 15% off retail, whether it's a single hero piece for one project or a larger specification. Studios that order with us consistently move up to 20%. The same rates apply in every market we ship to.
How to apply
Tell us about your studio — business name, website or Instagram, the kinds of projects you typically work on, and roughly how often you'd expect to order — and we'll set up your trade account.
Apply now: fill in our trade application, email trade@monolithandheart.com, call or WhatsApp us directly on +91 6377 975173, or message us on WhatsApp. We reply within two business days.
Frequently asked questions
Is there a minimum spend to join the Trade Program?
No — we'd simply like to understand how we can be useful to your work before setting up your account.
Will I pay duty or VAT on delivery?
Import duty and VAT apply to rugs shipped into the UAE. We set these out in your quote before you confirm, so you know the full landed cost upfront.
How long does a made-to-order piece take?
Our standard making window is 4–6 weeks from confirmed order to dispatch, with tracked delivery from there — we'll give you a firm timeline once your order is confirmed, so you can plan reveal dates.
Can I order samples before committing to a project?
Yes — trade partners get priority access to samples and new collections. Ask your dedicated contact once your account is set up.
Ready to bring artisan-made rugs into your next UAE project? Apply for trade access, or see how designers actually use the program on real projects in How Dubai and Abu Dhabi Designers Source Custom Rugs for Client Projects.
About Monolith & Heart: We make rugs by hand in Jaipur, India, working directly with weaving artisans in and around the city. Read our story.